Privacy Policy

1. Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name

• Company name

• Email address

• Phone number

• Business information

• Marketing goals

• Service inquiries

• Communications sent to us

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Operating system

• Pages visited

• Time spent on pages

• Referral sources

• Website interaction data

This information may be collected through cookies and analytics technologies.

2. How We Use Information

We may use collected information to:

• Respond to inquiries

• Schedule consultations

• Deliver requested services

• Improve website performance

• Analyze user behavior

• Measure advertising performance

• Send service-related communications

• Send marketing communications (where permitted)

• Protect against fraud or misuse

• Comply with legal obligations

  
  

3. SMS and Phone Communications

If you provide your phone number, you may receive:

• Follow-up calls

• Consultation scheduling communications

• Service-related messages

• SMS communications regarding your inquiry

Message and data rates may apply.

You may opt out of SMS communications by replying STOP.

Consent to receive communications is not a condition of purchasing services.

4. Email Communications

If you provide your email address, we may send:

• Responses to inquiries

• Consultation scheduling emails

• Service updates

• Business communications

• Marketing content (if subscribed)

You may unsubscribe from marketing emails at any time using the unsubscribe link included in such communications.

5. Cookies and Tracking Technologies

Our website may use cookies, pixels, and similar technologies to:

• Improve user experience

• Remember preferences

• Analyze website traffic

• Measure advertising performance

• Support remarketing campaigns

Cookies may be placed by:

• Google Analytics

• Google Ads

• Meta/Facebook

• Other marketing and analytics providers

You may disable cookies through your browser settings.

6. Google Analytics

We use Google Analytics to understand website usage and improve our services.

Google Analytics may collect information about:

• Pages viewed

• User interactions

• Device information

• Approximate geographic location

For more information regarding Google's privacy practices, visit:

Google Privacy Policy

7. Advertising and Remarketing

We may use advertising technologies that allow us to:

• Measure campaign effectiveness

• Understand audience behavior

• Deliver relevant advertisements

Advertising platforms may include:

• Google Ads

• Meta Ads

• Instagram Ads

These providers may use cookies and tracking technologies to deliver personalized advertising.

8. Third-Party Service Providers

We may share information with trusted third-party service providers that help us operate our business, including:

• Website hosting providers

• Analytics providers

• Email marketing platforms

• CRM providers

• Automation providers

• Payment processors

• Communication providers such as Twilio

These providers may access information only as necessary to perform services on our behalf.

9. Data Retention

We retain information only as long as necessary to:

• Provide services

• Fulfill business purposes

• Maintain records

• Comply with legal obligations

• Resolve disputes

We may retain certain records for longer periods where legally required.

10. Data Security

We implement commercially reasonable safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or storage method is completely secure, and we cannot guarantee absolute security.

11. Children's Privacy

Our website and services are not directed toward individuals under the age of 13.

We do not knowingly collect personal information from children.

12. Your Privacy Rights

You may request to:

• Access your personal information

• Correct inaccurate information

• Request deletion of information

• Withdraw marketing consent

To exercise these rights, contact us using the information below.

13. Texas Residents

If you are a Texas resident, you may contact us regarding questions about how we collect, use, or store your personal information.

We will respond in accordance with applicable law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

15. Contact Us

Xela Digital LLC

Email: hello@xela.digital

Website: xela.digital

Texas, United States